Returns & Exchanges

The Texas Christian University Official Campus Bookstore is committed to your satisfaction, offering a straightforward return policy for textbooks, apparel, and spirit gear within designated timeframes. Items must be in original condition with valid proof of purchase to be eligible for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your merchandise is in its original, unworn condition with tags attached, and check that textbooks remain in their original packaging or shrink-wrap.

• 2.
  Gather Documentation

  Locate your original sales receipt or online order confirmation email to facilitate a quick processing of your return or exchange.

• 3.
  Choose Return Method

  Visit our physical campus location for an immediate refund, or use our online portal to generate a shipping label for mail-in returns.

• 4.
  Receive Refund

  Once your return is inspected and approved, a credit will be issued to your original form of payment within 3 to 5 business days.